FlagbellHelp

Chat on partner pages

Send chats from partner pages to your partner inbox, with a code to confirm who they are.

On pages for partners (shops, advertisers or resellers who have no account on your site), add data-mailbox="partner" to the script tag:

<script src="https://app.flagbell.com/widget/v1/widget.js" data-key="fbw_…" data-mailbox="partner" async></script>

Chats from those pages go to your brand's partner inbox instead of the customer inbox.

Confirming an address

In the chat, a partner can confirm their address with a code of 6 digits that Flagbell emails them. The code works for 15 minutes, takes 5 tries and works once.

It's a code on purpose, not a link. A link only proves that someone requested it. A code typed into the chat proves that the person in the chat has that mailbox.

Updated 23 October 2026